A Guide to Diversity Management

The “Business Case for Diversity Management” guide is aimed at showing managers (currently managing an international workforce, willing to integrate immigrants into their workforce, or just curious about recruiting and managing an intercultural workforce), both the benefits of employing migrants and how to manage a diverse workforce so they can benefit fully from diversity. It aims to facilitate and encourage understanding and respect for other cultures and perspectives.

This guide is made of five main sections:

Section A. Introduction to InterMED project and the Guide: this first section includes the general goals of the project, the main stakeholders, the methodology and the expected outcomes.

Section B. Migrants in employment in Europe: case studies: this section includes examples of good practices of how the intercultural mediation was realised within companies with migrants’ employees.

Section C. A business case for diversity: the benefits of diversity linked to business profitability: in this section, the focus is on the positive correlation between human diversity in a business and its profitability.

Section D. Managing Diversity, Tips and Tricks for Managers: this section includes tips, tricks, outcomes and recommendations based on the expertise of all partners and the experiences gained during the pilots (especially the feedback received from the business sector).

Section E. Links to the platform and the training materials: this section enables readers to further develop their education around intercultural mediation and management

What are the top 5 universal benefits of a business case for diversity?

There is a huge list of benefits of a business case for diversity. Some of the benefits, which will be applied whatever the business is, are the following:

  • Increased engagement from part of the workforce, which leads to higher productivity and quality of the work/performance.
  • Improved creativity, with different inputs from different perspectives and life experiences.
  • Improved decision-making process, because more perspectives are utilised.
  • Improved organisation image and corporate reputation.
  • Improved capacity of dealing with a wider range of customers, coming from different countries, languages, cultures, races, ethnicities, etc.

This guide was written as part of the InterMed project funded by the European Commission.